777n7 Privacy Policy

This Privacy Policy ("Policy") describes how 777n7 ("we", "us", "our") collects, uses, stores, shares and protects personal information provided by users ("you", "your") of the 777n7 website at 777n7.app and all associated services (collectively, the "Platform"). This Policy forms part of the overall Terms and Conditions governing your use of the Platform and should be read alongside them.

By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue your use of the Platform immediately. We are committed to handling your data with transparency, integrity and care.

777n7 collects personal information in the following categories, depending on how you interact with the Platform:

• Identity and contact data: full name, date of birth, mobile number, and email address, collected when you register an account or contact our support team.
• Financial data: deposit and withdrawal transaction records, payment method identifiers (e.g. the last four digits of a card or the mobile account number registered with bKash, Nagad or Rocket), and account balance history.
• Identity verification (KYC) documents: government-issued ID, passport, or national identity card, and any supporting documentation submitted to verify your age or identity in accordance with our KYC procedures.
• Technical and usage data: IP address, device type and operating system, browser type and version, session timestamps, pages visited, games played, bets placed, and in-game actions recorded by our system logs.
• Communications data: records of messages exchanged with our support team, including live chat transcripts, email correspondence, and any complaint or dispute records.

We collect this information directly from you when you register, make a transaction, or contact us. We also collect certain technical data automatically as you browse the Platform, using cookies and similar technologies described in Section 4 below.

777n7 uses the personal information we collect for the following purposes, all of which are necessary to operate the Platform effectively and in accordance with applicable obligations:

• Account management: to create, verify and maintain your account, process deposits and withdrawals, and communicate important account-related information to you.
• Identity verification and fraud prevention: to carry out KYC checks as required, to detect and prevent fraudulent activity, money laundering, and other prohibited conduct described in our Terms and Conditions.
• Platform improvement: to analyse usage patterns, troubleshoot technical issues, test new features, and improve the overall performance, security and user experience of the Platform.
• Responsible gaming: to monitor player behaviour in support of our Responsible Gaming obligations, including identifying patterns that may indicate problem gambling and taking appropriate action such as applying voluntary limits or cooling-off periods.
• Marketing and promotions: where you have consented, to send you information about bonuses, promotions and new features available on the Platform. You may withdraw this consent at any time by contacting support.

777n7 will not use your personal data for any purpose incompatible with those listed above. If we wish to use your data for a new purpose, we will inform you in advance and, where required, seek your fresh consent before doing so.

777n7 processes your personal data on one or more of the following legal bases, depending on the specific activity:

• Contractual necessity: processing required to fulfil the contract between you and 777n7, including creating your account, processing transactions, and resolving disputes.
• Legal obligation: processing necessary to comply with applicable laws and regulatory requirements, including anti-money-laundering obligations, tax reporting, and cooperation with law enforcement authorities.
• Legitimate interests: processing necessary for 777n7's legitimate business interests, such as fraud detection, platform security, system maintenance, and responsible gaming monitoring, where those interests are not overridden by your rights.
• Consent: processing based on your explicit consent, such as sending you marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

777n7 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate essential Platform functions and to improve your experience. Cookies are small text files stored on your device by your browser. We use the following categories of cookies:

• Strictly necessary cookies: essential to the operation of the Platform, such as maintaining your login session, remembering your language preference, and processing secure transactions. These cookies cannot be disabled without breaking core Platform functionality.
• Analytics cookies: used to understand how users interact with the Platform — for example, which pages are visited most frequently and where users encounter difficulties. This data is aggregated and anonymised where possible.
• Preference cookies: used to remember your settings and personalisation choices, such as your display preferences and last-used payment method, so you do not need to re-enter them on each visit.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. By continuing to use the Platform after being informed of our cookie practices, you consent to our use of cookies as described in this section.

777n7 does not sell, rent or trade your personal information. We may share your data only in the limited circumstances described below:

• Service providers: trusted third-party companies and individuals who assist us in operating the Platform, including payment processors (bKash, Nagad, Rocket, Upay), identity verification providers, game software suppliers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi), and IT infrastructure providers. These parties are contractually required to protect your data and may only use it for the specific purpose for which it was shared.
• Legal and regulatory authorities: where we are required by law, court order, or regulatory direction to disclose your personal data, including for purposes of anti-money-laundering compliance, tax obligations, or cooperation with law enforcement investigations.
• Business transfers: in the event of a merger, acquisition, or sale of all or a substantial portion of 777n7's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer in advance where required by applicable law.
• With your consent: for any other purpose not covered above, 777n7 will only share your personal data with your explicit prior consent.

777n7 retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil the purposes described in this Policy. Specifically: account registration data and transaction records are retained for a minimum of five years after account closure to meet anti-money-laundering and record-keeping obligations; KYC documents are retained for the period required by applicable regulatory guidance; and support correspondence is retained for up to three years from the date of last contact.

When your data is no longer required for any of the above purposes and there is no legal obligation to retain it, 777n7 will securely delete or anonymise it. Anonymised, aggregated data that can no longer identify you individually may be retained indefinitely for statistical and analytical purposes.

777n7 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction, or disclosure. These measures include: SSL (Secure Socket Layer) encryption for all data transmitted between your browser and our servers; access controls limiting data access to authorised personnel only; encrypted storage of sensitive data at rest; regular security testing and vulnerability assessments; and staff training on data protection best practices.

No system or transmission of data over the internet can be guaranteed to be completely secure. While 777n7 takes all reasonable steps to protect your personal data, we cannot warrant absolute security. In the event of a data security incident that is likely to result in a risk to your rights, 777n7 will notify affected users as promptly as practicable in accordance with applicable law.

Subject to applicable law, you have the following rights in respect of your personal data held by 777n7. To exercise any of these rights, please contact our support team with your registered username and a description of your request:

• Right of access: you may request a copy of all personal data we hold about you, along with information about how it is used and with whom it has been shared.
• Right to rectification: you may request correction of inaccurate or incomplete personal data. Where possible, you can also update certain details directly in your account settings.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal obligations that require us to retain it.
• Right to restrict processing: in certain circumstances you may request that we limit our use of your personal data — for example, while a rectification request is being assessed.
• Right to withdraw consent: where processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out before the withdrawal.

777n7 will respond to all valid data rights requests within a reasonable time and in any event within 30 days of receipt. We may ask you to verify your identity before processing a request. If we are unable to fulfil a request — for example because a legal obligation requires us to retain the data — we will explain the reason in our response.

The 777n7 Platform integrates third-party game content and payment services. While we carefully select our providers, these third parties operate under their own privacy policies which are separate from this Policy. 777n7 is not responsible for the privacy practices of its game providers or payment partners. We recommend that you review the privacy policies of any third-party services you interact with through the Platform. This Policy applies only to the 777n7 Platform itself and the data we directly control.

The 777n7 Platform is strictly for adults aged 21 and above. We do not knowingly collect personal information from any person under the age of 21. If we discover that we have inadvertently collected data from a minor, we will delete that data promptly and close the associated account. If you believe a minor has created an account on the Platform, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action.

777n7 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will provide reasonable notice to active users via the Platform or by email to the registered address. The revised Policy will display an updated Last Updated date at the top of this page.

Your continued use of the Platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must stop using the Platform and may request account closure in accordance with our Terms and Conditions.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a privacy concern, please contact the 777n7 support team. Our team is available 24/7 and will respond to all privacy-related enquiries as promptly as possible, and in any event within 30 days of receipt. Contact email: [email protected] (plain text only — not a clickable link).

Please include your registered username and account mobile number in all privacy-related correspondence so we can locate your account record promptly and action your request without unnecessary delay.